City Adds Multi-Lingual Alerts for Snow Emergencies

Saint Paul Public Works announced today that it has expanded its snow emergency alert system to included text notices in Hmong, Somali and Spanish. The text message subscription service known as SnowAlert was previously available only in English.

Residents and guests interested in receiving an email or text message in any of the four languages can do so by visiting the city’s website at www.stpaul.gov/snowalert. Subscribers have the option to sign up for all four languages.

“It’s imperative that we continue to expand our services for all residents in Saint Paul,” Public Works Director Kathy Lantry stated. “We are always working on ways to improve compliance during snow emergencies. We can reduce ticketing and towing by communicating better — with everyone. Better compliance results in faster plowing and cleaner streets. The multi-lingual SnowAlerts provide us with another tool to communicate with the diverse community that we serve, including non-English speaking residents.”

Over 86,000 subscribers receive snow emergency alerts through SnowAlert from the city.

The Department of Public Works is continuing to expand its multi-lingual services as a part of its Racial Equity plan. The City currently provides snow emergency information in eight languages at www.stpaul.gov/snowlanguages. “Ticketing and towing charges can amount to a significant cost, and we have no desire to burden our residents with an added expense if we can help it,” said Lantry.

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