Customers who used a device between September 16, 2016, and January 3, 2023, will likely be eligible to file a claim, but the requirements are very strict. Eligible parties fall into one of two groups: people who paid out of pocket for repairs on their iPhone 7 or 7 Plus due to audio issues, or customers on the books as having reported a problem and not paying for the repair.
Members who paid Apple out of pocket for repairs or replacements for Covered Issues, as shown in Apple’s records, and who do not opt out and timely provide payment information to the adjuster will receive an equal payment of not less than $50 and not more than $349 American.
Settlement Class Members who reported Covered Issues to Apple, but did not pay Apple out-of-pocket for repairs or replacements for Covered Issues, will receive an equal payment of up to $125.
According to Apple’s statement in the settlement proposal, its records showed that “…on average, following the alleged appearances, customers paid $193 out-of-pocket to Apple for alleged repairs or replacements related to covered issues.”
MacRumors mentioned In 2018, a document sent to Apple authorized service providers acknowledged microphone audio issues with some iPhone 7 devices running iOS 11.3; However, in the settlement, “Apple denies all allegations in the lawsuit, denies that the iPhone 7 or iPhone 7 Plus experienced any audio issues, and denies that Apple did anything improper or illegal.”
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